How it works

A complete data team, from your systems to your answer.

Three things have to be true before AI can answer a real question about your business. That used to be a job for a data engineer, a data leader, and a hefty budget. Pliable does all three with an agentic data team instead, and only the third one is something you have to think about.

01 · Integrations

We connect to whatever you actually run.

Not whatever is on a supported-connector list. A modern API, a database, a server in your building, a legacy system with no API at all, a spreadsheet someone on your ops team maintains by hand. We build the connection and we maintain it.

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    We build it, and we keep it working when the source changes.

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    Included in your subscription. Not a services line item, not a change order.

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    No integration project for your team to staff or manage.

Salesforce
API
NetSuite
API
SQL Server
On-prem
Legacy ERP
No API
Ops spreadsheet
File drop
Shopify
API
02 · Data Foundation

Everything a data engineer would do, done for you.

Cleaning, normalization, deduplication, structure. The work that normally means hiring two or three people and waiting a year. Our platform does it, and what you get back is your business described in your own words.

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    Entities, metrics, and dimensions that use your language, not table names.

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    Conflicting definitions across systems reconciled into one answer.

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    A knowledge base of the context and anecdote behind the numbers.

acct_dim_v2 sfdc_opportunity_raw ns_customer_stg billing_events_2019
Customer Entity
Net Revenue Retention Metric
Fully Loaded Cost Metric
Sales Region Dimension

No analysis is complete without the story behind it. Pliable holds both the number and the reason: why the dip happened, what that segment really means, which month was an anomaly and why.

03 · Consumption

Four ways to use it.

This is the only module you have to think about. Ask it directly, call it from your own code, hand it to your agents, or put it in front of your customers.

Ellie

AI Analyst

Ask in plain English. Get prose plus the data behind it, with the sources listed. The fastest path from question to answer for anyone on your team.

No SQL No dashboard to build Answers in seconds

API

Programmatic

Invoke Ellie from your own code and get back structured datasets and written explanation. Drop trusted answers into your product, your reporting, or your board deck.

Datasets and prose Same governance Same accuracy

Pliable MCP

Your agents

Not a raw database connection. Most MCP setups just expose your tables directly, so the AI still has to guess what a number means. Yours reads the governed definitions instead.

One set of definitions Context included Works with Claude

Embed

In your product

Put dashboards, charts, and Ellie chats directly inside your own software. Customer-facing views are scoped automatically, so every customer sees only their own data. Works just as well for internal teams.

Dashboards and charts Scoped per customer Internal or customer facing
With Pliable

You are talking to your data in week one.

Not a discovery phase. Not a six month implementation. We connect your first set of sources, build the foundation on top of them, and put Ellie in front of your team inside the first week.

A few conversations about how you define things. Nobody technical, no internal project, no engineering time. That is the whole lift.

Days 1 to 2

We connect your first sources

You tell us what systems matter most and how you think about your business. We handle the connections, including the ones with no API.

Days 3 to 5

We build the foundation on top of them

Cleaned, deduped, structured, and described in your language. We confirm your definitions with you as we go, so the numbers are yours from the start.

End of week 1

You are talking to your data

Ellie goes live on those sources. Your team asks real questions and gets real answers, with the sources and the reasoning attached.

Week 2 and beyond

Coverage deepens on its own

More sources come online, and every question Ellie cannot answer becomes a flagged gap that our agentic process and our experts close.

Give us one week.

We'll turn your scattered data into trusted insights you can act on.

Still have questions?

The things people ask us first.

Still have one? Bring it to a demo.

What if I don't have a Snowflake account?

We're good friends with Snowflake and can spin you up a free account, and even manage it all for you (otherwise you'll need a data engineer).

What even is a semantic layer?

It's a translator between your raw data and the people who don't speak SQL. It's more important than ever if you're trying to use AI with your data — without it, AI tools query columns they've misunderstood and return answers that look right but aren't.

Do I really have to define "Revenue" in five different tables and as many tools?

Not with Pliable. One definition, everywhere. That's the whole point of a governed semantic layer.

How does Pliable clean my data?

With built-in deduping, schema alignment, and ID resolution. Your messy CSVs and disconnected sources are safe with us.

Can Pliable help me use AI without my team needing a PhD?

Yes. Pliable builds the AI-ready foundation — clean, connected, governed data — so your AI tools have something correct to reason on top of.

What if I really like my BI tool?

Keep it. Use Pliable as your single source of truth and connect it to anything that can use Snowflake.

Is support free, or do I need to Google everything?

Chat-based support is included in all plans. We also offer preferred support with SLAs and even a shared Slack channel.

What if I need additional help?

Many customers need analysts and data scientists to get the most out of Pliable. We offer flex-in Pliable experts as part of your subscription.